PriceFox terms
Terms & Conditions
These terms explain how the free savings preview, PriceFox Action Plan, PriceFox Pro Review, deposit, success fee, verification, and customer responsibilities work.
Key points
Start free. Action Plan is a $39 written plan. Pro Review starts with a $20 deposit and adds guided support. PriceFox does not guarantee provider availability or exact savings, and success fees apply only after a completed and verified lower-price outcome.
These Terms are effective April 27, 2026. They apply to the PriceFox savings preview, PriceFox Action Plan, PriceFox Pro Review, review documents, payment status, success-fee verification, and related services.
PriceFox helps customers review home internet pricing, compare offer options, and understand whether there may be a practical path to a lower bill.
PriceFox may provide a Free Savings Preview, Deal Map, PriceFox Action Plan, PriceFox Pro Review guidance, provider-specific next steps, and verification support if a completed lower-price outcome needs to be reviewed for fee finalization.
PriceFox is not your internet provider and does not sell, install, activate, cancel, or guarantee internet service.
PriceFox is paid by customers, not internet providers. PriceFox does not get paid by providers to pitch plans, steer recommendations, or push customers toward a specific provider.
Provider terms, service quality, installation, cancellation, account ownership, account approval, billing, and availability remain between you and the provider.
A savings preview uses the information you provide plus available comparison data. It is an estimate, not a guaranteed offer, approval, installation, or final price.
Previewed savings can change if provider pricing, eligibility, service address, plan details, equipment, bundles, taxes, fees, or customer account status change.
Final availability can depend on your address and provider eligibility. Provider offers, plan availability, installation, account approval, credit checks, cancellation rules, and service requirements can vary by customer and location.
When you use PriceFox, you authorize PriceFox to use the address, provider, plan, and service details you provide to check internet availability and comparable provider pricing for your address or area. These checks may be performed using provider websites, provider availability tools, automated tools, or manual review where needed.
PriceFox uses these checks to prepare your savings preview, generate your included Deal Map after your preview, and support Action Plan or Pro Review if selected.
PriceFox does not place orders with internet providers, create provider accounts on your behalf, or use your provider account login credentials. PriceFox does not share your uploaded bills or screenshots with internet providers to pitch plans.
The initial PriceFox savings preview is free. It helps you understand whether there may be a practical savings path before deciding whether to choose Action Plan or start Pro Review.
The free preview is informational and does not require you to switch providers, accept an offer, buy Action Plan, or start Pro Review.
PriceFox Action Plan is an optional $39 one-time written plan for a specific case. It is not provider-sponsored. PriceFox works for Canadians, not corporations.
The Action Plan may include a recommended option, backup option, estimated savings for each path, recommended contact path, what to ask, what to confirm, and what to do next.
A supporting bill, provider screenshot, order confirmation, or plan document may be required so PriceFox can personalize the Action Plan.
The Action Plan is based on information you provide and pricing information available to PriceFox at the time of review. It does not guarantee exact savings, exact eligibility, exact provider availability, or exact pricing.
The Action Plan is fixed-scope. It does not include ongoing guided support unless you upgrade to Pro Review, and it does not include the Pro Review success-fee flow unless upgraded.
Most Action Plans are delivered by the next business day after payment and supporting document upload, but cases needing extra address, provider, or eligibility review may take longer.
PriceFox Pro Review is optional. If your preview shows there may be a worthwhile savings opportunity, you can choose to start Pro Review for that case.
Pro Review checks whether there may be a stronger savings path for your address, plan fit, and timing, then helps you move through provider-specific next steps before switching, cancelling, or responding to a retention offer.
PriceFox may provide provider-specific guidance on what to ask and what to confirm, but provider-side activation, cancellation, account ownership, and final acceptance of provider terms remain your and the provider’s responsibility.
Customers who bought an Action Plan may upgrade to Pro Review with no additional money upfront.
The $39 Action Plan payment is credited toward any Pro Review success fee if a completed lower-price outcome is verified.
A Pro Review success fee still applies only after a completed and verified lower-price outcome.
A $20 deposit starts PriceFox Pro Review for a specific case and covers the Pro Review work unless the refund condition below applies.
The $20 deposit is credited toward the success fee if a lower-price outcome is completed and verified.
The deposit is not the full success fee. The success fee, if any, is finalized only after a completed lower-price outcome is verified.
If PriceFox provides a meaningful savings path, useful plan-improvement path, or other meaningful recommendation and you choose not to act, choose a better plan that does not lower your bill, or decide to wait, the deposit may be retained as the review fee.
PriceFox Pro Review Guarantee: If Pro Review does not find a meaningful savings path or useful plan-improvement path PriceFox would recommend, your $20 deposit is refundable.
The success fee is 30% of verified first-year savings, capped at $149, with the $20 deposit credited toward that amount.
A success fee applies only after a completed and verified lower-price outcome, meaning your monthly bill goes down and the lower-price outcome can be verified.
If you choose a higher-speed, better-content, or better-fit plan that costs the same or more than your current plan, no success fee applies because there are no verified dollar savings. The Pro Review deposit may still be retained for the review work already completed.
If no completed and verified lower-price outcome occurs, the success fee does not apply.
If you complete a lower-price outcome, PriceFox may ask for proof such as a bill, order confirmation, provider screenshot, activation email, or provider confirmation to verify savings and calculate any success fee.
Documents used before payment for review setup are review documents, not outcome proof.
You are responsible for providing accurate information, reviewing provider terms before accepting an offer, completing any provider account verification or approval steps, and deciding whether a provider offer is right for you.
You are also responsible for reviewing prices, speeds, promo periods, equipment, installation requirements, cancellation obligations, taxes, fees, and any contract or service terms before accepting a provider offer.
Provider contracts, cancellation fees, equipment returns, installation appointments, service changes, and billing rules are controlled by the provider. You should review those details before switching, cancelling, responding to a retention offer, or accepting an offer.
Customer and provider remain responsible for activation and cancellation unless PriceFox clearly states otherwise in writing.
PriceFox may guide the customer through the next step, but provider-side activation, cancellation, account ownership, and final acceptance of provider terms remain the customer/provider’s responsibility.
PriceFox may guide your review, but it does not guarantee savings, provider approval, installation, cancellation, retention offers, final availability, service quality, or ongoing provider pricing.
Provider offers can change or become unavailable, and providers may decline, modify, or withdraw offers according to their own rules.
PriceFox is designed to help you make a more informed internet-pricing decision. It cannot control provider systems, provider decisions, outages, installation issues, cancellation fees, billing disputes, account eligibility, lost savings, or indirect losses.
To the extent permitted by law, PriceFox is not responsible for provider-side problems or decisions, or for choices you make after reviewing a provider offer.
PriceFox may update these Terms as the service changes. The Terms shown when you use the service apply to your use at that time.
Questions about these Terms can be sent to PriceFox through the contact method provided on the site or by replying to a PriceFox service email.
Contact: support@pricefox.ca